Privacy Policy
The Revelstoke Garage
Effective Date: Jan 1st, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
The Revelstoke Garage (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any unrelated purposes. All SMS opt-in data is kept strictly confidential.
1. Information We Collect
Personal Information:
• Name, email address, phone number, physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for communications (SMS, email, etc.)
Non-Personal Information:
• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies
Customer Communication:
• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback
2. How We Use Your Information
We use collected data to:
• Provide and improve our services
• Process transactions and payments
• Communicate regarding inquiries, appointments, and service updates
• Enhance website functionality and user experience
• Maintain security and prevent fraud
• Maintain records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent:
• Messages are sent only with explicit consent
• We maintain timestamped opt-in records
• We comply with Canada’s Anti-Spam Legislation (CASL) and applicable Canadian regulations
Opt-Out Instructions:
• You may opt out at any time by replying “STOP”
• A confirmation message will be sent, and no further messages will follow unless you re-opt in
• Opt-out requests are processed promptly
Message Frequency & Content:
• Message frequency varies based on your interactions
• Messages are directly related to requested services
• Promotional content is only sent with explicit consent
Help & Support:
• Reply “HELP” for assistance or contact us via https://www.therevelstokegarage.ca/contact
• Support is available during business hours
Carrier Information:
• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include major Canadian providers such as Rogers, Bell, and Telus
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors strictly for operational support (e.g., messaging delivery). All other use cases exclude SMS opt-in data and consent records, which are never shared.
We implement strict safeguards to protect SMS-related data.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
We may share information with:
Service Providers:
• Vendors supporting operations (payment processing, scheduling, communications)
• SMS service providers solely to deliver messages you consented to receive
• All providers are contractually obligated to maintain confidentiality
Legal Compliance:
• Where required by Canadian law or legal process
• To respond to lawful requests or protect our rights
Business Transfers:
• In the event of a merger, acquisition, or asset sale
• Data remains protected under this policy
All categories exclude SMS opt-in data and consent, except where required for message delivery.
5. Data Security
We maintain reasonable safeguards, including:
• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication
• Ongoing security reviews and updates
• Staff training on data protection
• Breach response procedures in accordance with applicable Canadian privacy laws
• Secure backup and recovery systems
No system is completely secure; however, we apply industry-standard protections.
6. Cookies & Tracking Technologies
We use cookies to:
• Analyze traffic and usage patterns
• Store user preferences
• Improve functionality and performance
You can manage cookies through browser settings. Disabling them may affect site functionality.
7. Your Rights & Choices
Under applicable Canadian privacy laws (including PIPEDA), you may:
• Access, update, or request deletion of your personal information
• Withdraw consent for communications at any time
• Opt out of SMS by replying “STOP”
• Request details on how your data is used
• File a complaint with the Office of the Privacy Commissioner of Canada
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. This policy applies only to The Revelstoke Garage.
9. Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available at:
https://www.therevelstokegarage.ca/privacy-policy
10. Contact Us
The Revelstoke Garage
Website: https://www.therevelstokegarage.ca
Contact: https://www.therevelstokegarage.ca/contact
By using our website and services, you consent to this Privacy Policy.
